Control publishing
Publishing controls help owners decide what appears publicly and when customers should be notified.
Public trust
Every public status, roadmap card, and changelog entry is a promise. Use controls to keep the public experience honest while work is still being reviewed.
If a tab is empty or not ready, hide it until there is useful content. A quiet surface is better than a visible dead end.
Step-by-step
- 1
Use review mode when needed. Require owner review before new submissions appear on sensitive boards.
- 2
Set honest statuses. Use Under Review, Planned, In Progress, Complete, and Closed based on the actual state.
- 3
Hide empty public tabs. Do not show roadmap or changelog tabs before they have useful content.
- 4
Preview as a customer. Open the public board after changing settings.
- 5
Notify only after publishing. Do not send customer emails before the public content is ready.
Details to remember
- Moderation should prevent messy public content without blocking internal review.
- A Closed request can be more respectful than silence.
- Previewing catches most copy, visibility, and status mistakes.