Publish a changelog
A changelog closes the loop by telling customers what changed, why it matters, and which feedback helped shape the release.
What a good entry does
A good changelog entry explains the customer benefit first. Implementation detail can support the story, but it should not be the headline.
Linking related feedback posts makes the release feel earned. It shows voters and commenters that their signal mattered.
Step-by-step
- 1
Write the customer benefit. Lead with what the user can do now.
- 2
Group the update. Use New, Improved, and Fixed when it helps readers scan.
- 3
Link feedback posts. Attach the requests that shaped or were closed by the release.
- 4
Publish when usable. Do not announce work that customers cannot access yet.
- 5
Notify intentionally. Send subscriber emails only when the release is meaningful enough to deserve the inbox.
Details to remember
- A changelog is not a complete internal release log.
- Short entries are fine if they explain why the change matters.
- A linked post can move to Complete when the shipped release actually solves it.